EXCHANGES AND RETURNS

EXCHANGE POLICY

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You can exchange your product at Any Time Within fifteen (15) days from the day of purchase. It is significant to  keep the invoice emailed to you during the transaction.

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Here's how:

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Put the item(s) to exchange along with your invoice and return to :

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PhilippeWatson -  EXCHANGE
5550, Aubert St 
Trois-Rivières (Québec)

CANADA

G8Y 5C4

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You must pay the shipping costs.  Should the exchange of a product for a more expensive one, the original form of payment will be charged at the time of the exchange.

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REFUND POLICY

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For a full refund, send the goods along with your invoice and return to :

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PhilippeWatson -  REFUND
5550, Aubert St 
Trois-Rivières (Québec)

CANADA

G8Y 5C4

 

IMPORTANT INFORMATION CONCERNING THE MERCHANDISE RETURNS

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• We refund any merchandise with a copy of your invoice.

• Please specify the reason for the refund. (Statistics)

• The total amount will be refunded on the same card used at the time of the transaction and, upon receipt and verification of the package at the address Above MENTIONED.

• A banking 48 hours delay is required between the moment where the credit is applied (us) and the actual refund on your card (you). 

• The items must be intact, in perfect condition and not worn or washed if it is a garment.

• We reserve the right to refuse a refund if the terms mentioned above are not met.

• You are responsible for return shipping costs . You can send us all in a single bag by Standard Mail. No need to find a box. (Minimal costs)